Deliver exceptional solution strategies for inter-cultural and language issues. Design and conduct presentations and seminars for numerous training programmes with emphasis on overcoming multi-cultural challenges. Provide language education for German, English, and Russian as a second language.

Oversaw daily logistics operations and supervised ~50 team members in managing equipment & supply receipt, storage, and distribution. Reported to Regional Venue Logistics Manager (RVLM) and Venue Management during games period. Assessed and allocated resources. Contributed in material planning. Assisted Host Broadcaster, Right Holders, and Media during bump-in, transition, and bump-out periods. Coordinated material delivery and removal scheduling process. Event & Operational Planning Highlights: • Proactively overcame logistics challenges, anticipated issues, resolved unexpected developments, and planned ahead with backup strategies for smooth operations from start through finalisation. • Ensured event success by maintaining constant communication across internal and external teams. • Created delivery schedule for bump-in, re-supply, transition, and bump-out, while targeting cost-effective measures of capitalising on staff, resources, and equipment. Team Leadership Achievements: • Enhanced productivity by motivating staff to maintain friendly, enthusiastic, and accommodating service approach in fast-paced, deadline-driven environment. • Led team in defining strategies, prioritising tasks, delegating assignments, while monitoring performance to ensure employees and volunteers delivered exceptional results.

Led multiple, concurrent event assignments. Oversaw VIP pass allocation and distribution. Liaised with venue management and other target groups to coordinate VIP service delivery. Planned and led briefings and meetings to communicate updates with superiors and venue team. Conducted troubleshooting on match days, including access control, seating, parking, and hospitality. Event & Operational Planning Highlights: • Headed set-up and implementation of on-site procedures for stadium VIP Operations. • Promoted exceptional venue staff member synchronicity and performance through detailed on-site training, including specialised VOL and Hostess preparation.

• Responsible for the accommodation and catering for the television crews, as well assisting with the transport, uniform distribution and freight transportation for the event, 7th Asian Winter Games in Kazakhstan. • Logistics duties at the International Broadcast Centre in Almaty as well as assistance at the venues (9 in total). • Main point of contact with the Local Organising Committee in Accreditation Matters. • Liaison with suppliers. • Managing local staff.

• Assisted with logistics operations for the broadcast of the 2010 FIFA World Cup matches at the Nelson Mandela Bay Stadium, Port Elizabeth. • Managing budgets. • Uniform distribution. • Responsible for daily transportation scheduling as well as airport arrivals / departures. • Catering for up to 150 broadcast personnel.

Applied Language Studies, MA-Degree in Applied Language Studies: Translation & Cross-cultural Communication

Applied Language Studies, Translation/Interpreting/Economics

Translation/Interpreting, Translator/ Interpreter/ Foreign Language Teacher

UNIVERSITY OF CAPE TOWN, Cape Town, South Africa, Certificate in Project Administration/ Project Management

UNIVERSITY OF SOUTH AFRICA (UNISA), Pretoria, South Africa, Certificate in Public relations 1

Business School NMMU, Port Elizabeth, South Africa , Certificate in Conflict Resolution and Negotiation Skills

Personal Development Centre, Otterberg, Germany, Certificate in Linguistic Programming

Schlosscafe, Freiburg, GermanyShort Course in Communication and Customer Orientation, Certificate in Communication and Customer Orientation

Port Elizabeth, South Africa, excellent

IELTS Centre, Mannheim, Germany, good

University of Freiburg, Freiburg, excellent